Call forwarding, every carrier

Pick your phone service below. Each guide walks you through exactly what to dial or click to forward your business line. Most take under 2 minutes.

Start here

Call forwarding basics

What "unconditional" vs. "conditional" forwarding means, whether it's free, and what to expect.

What kind of business number do I have?

Landline, wireless, or VoIP? The answer decides which guide to follow.

Mobile carriers

Verizon Wireless

Dial *72 to enable, *73 to disable. Works on every Verizon cell line.

Uses **21* on most plans, or go through the myAT&T app.

Dial **21*NUMBER# for always-forward, **004*NUMBER# for conditional.

Spectrum Mobile / Business Voice

Mobile uses Verizon codes; Business Voice uses the My Spectrum Business portal.

Business landlines & cable VoIP

Comcast Business Voice (Xfinity)

Star-code *72 or use the Comcast Business VoiceEdge portal.

Vonage Business

Set call forwarding per extension from the Admin Portal.

Cloud phone systems (VoIP)

Set custom rules by time, caller, and number from the Admin Portal or app.

Update forwarding from the 8x8 Admin Console or the Work desktop app.

Forward from the Dialpad app or the web admin in under a minute.

Add a forwarding number under Settings → Calls. Works for free and paid Google Voice.

Use Ring Order or forwarding rules per number. Takes 30 seconds.

Edit your extension's Call Handling to route calls to your AI.

Don't see your carrier?

Almost every North American phone service supports *72 (enable) and *73 (disable). Try those first. If they don't work, call us and we'll walk you through it.

Call us: (617) 812-5251

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