Never Miss a Pet Boarding Booking Again
Human Add AI for pet boarding answers every call in two rings, qualifies the lead with industry-specific intake questions, books the appointment on your calendar, and texts you the details before the caller hangs up. Plans start at $497 per month with done-for-you setup, no contracts, and a 24/7 live demo at (617) 812-5251.
Your AI voice assistant handles holiday booking rushes, vaccination intake, daycare reservations, and after-hours pickup questions around the clock so your team can focus on the animals.
Hear our pet boarding AI in action. Call now for an interactive demo.
"Thank you for calling Happy Tails Pet Resort. How can I help you?"
"Hi, I need to board my golden retriever Thanksgiving week."
"I can help with that. Are you boarding from Tuesday through Sunday? And what's your dog's name and age?"
"Yes, Tuesday morning to Sunday evening. Bailey, she's 4."
"Got it. Bailey's booked for a deluxe suite, $65 per night. I'll text you a vaccination upload link now. See you Tuesday."
Human Add AI is an AI voice agent for pet boarding and daycare facilities that answers every phone call 24/7, including holiday weekends when reservations spike 4-5x. Unlike generic phone answering services or basic voicemail, our AI receptionist for pet boarding is custom-trained on your specific kennels, daycare programs, pricing tiers, and vaccination requirements. It handles new reservation bookings, collects rabies/bordetella records, qualifies dog temperaments, and answers questions about your facility around the clock. If you're searching for an AI answering service for pet boarding, AI phone agent for dog daycare, or automated phone answering for kennels, Human Add AI is purpose-built for your industry.
Built for Pet Boarding
Why Pet Boarding Facilities Choose Human Add AI
From holiday booking surges to vaccination paperwork, our AI handles the calls so your staff can handle the dogs.
Holiday Booking Rushes
Thanksgiving, Christmas, and spring break drive 5x normal call volume. Your AI handles unlimited concurrent calls, books reservations directly into your calendar, and never makes a caller wait on hold.
Vaccination Record Intake
Collects rabies, bordetella, and DHPP vaccination dates from new clients during the booking call. Texts the owner a secure upload link if records aren't readily available, before the boarding date arrives.
Temperament & Breed Screening
Asks the qualifying questions you'd ask: spayed/neutered status, dog-friendly behavior, special diet, separation anxiety. Routes high-risk bookings to a human staff member for review.
How It Helps
Every Call Handled, Every Reservation Booked
Holiday & Weekend Reservations
Books boarding stays directly into your scheduling system without front-desk staff. Captures arrival time, departure time, special requests, and any add-on services like baths or training sessions.
Daycare Day-Of Drop-Ins
Confirms availability for same-day daycare drop-ins, sends pickup time reminders, and handles requests for late pickups or extended stays without anyone having to interrupt the kennel staff.
Pricing & Tour Requests
Quotes accurate pricing based on dog size, length of stay, and service tier. Books facility tours during your normal operating hours when prospective clients call to vet your kennel.
Vet & Emergency Routing
Recognizes when an existing boarder's owner is calling about a medical concern and immediately escalates to your on-duty manager with all the dog's intake notes available.
Ready to Get Started?
Stop Losing Pet Boarding Bookings to Voicemail
Call now and hear our AI handle a sample pet boarding reservation. See why kennels and daycares trust Human Add AI to capture every booking, especially on holidays.
(617) 812-5251Join 500+ businesses already using AI voice assistants
The True Cost of Missed Calls
"On Thanksgiving weekend our phone rings non-stop, and we miss most of them. The bookings go to whoever answers first."
Customize Your Numbers
Annual Impact Analysis
You're leaving $81,141 on the table every month.
Stop bleeding revenue. Choose a plan below to fix it today.
Professional
$997/mo
- Everything in Starter
- Direct Calendar Booking
- CRM Integration
- Advanced Lead Qualification
Enterprise
$1,997+/mo
- Everything in Professional
- Multi-Location Support
- Custom API Integrations
- Dedicated Account Manager
More on Pet Boarding AI
Read our deep guide on how AI receptionists handle pet boarding bookings, vaccination intake, and holiday call surges.
Read the Full Pet Boarding Guide →Related Industries
Other service businesses we serve with custom AI receptionists:
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- AI Receptionist for Dental Practices
- AI Receptionist for Medical Practices
- AI Receptionist for Home Services
- AI Receptionist for Restaurants
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Why Pet Boarding and Daycare Facilities Need 24/7 AI Phone Coverage
Pet boarding and daycare facilities run on tight reservation calendars and thin staff. The owner is typically managing intake at the front desk, supervising play yards, handling pickups, and answering owner anxiety calls all at the same time. Calls about availability for a holiday weekend, questions about vaccine requirements, last-minute boarding for a hospitalization or family emergency, and pickup-time changes all hit the same single phone line, often during peak operational hours. Voicemail loses those reservations to the next facility within a 5-mile radius. Human Add AI's pet-boarding-tuned receptionist handles availability checks against your live reservation calendar, captures vaccine documentation requirements, books grooming and daycare, processes cancellation/change requests, and escalates true emergencies (lost pet, medical question) to the owner via SMS.
By the numbers
- Holiday weekend reservation calls per typical facility (Thu-Fri before): 60-150 inbound calls
- Average boarding stay value: $45-$95 per night per pet
- Percent of bookings made within 14 days of arrival: 55-70%
- Common vaccine requirements to verify on intake: DHPP, rabies, bordetella, canine influenza, FVRCP for cats
Common pet boarding call scenarios the AI handles
- Holiday weekend availability check: confirm dates against live calendar, hold reservation pending vaccine docs.
- Vaccine requirement question: list required vaccines, confirm what facility needs uploaded before drop-off.
- Last-minute boarding for hospitalization: prioritize urgent capacity, capture pet info, confirm same-day/next-day availability.
- Daycare standing reservation: book recurring weekday daycare with pre-paid package detail.
- Pickup-time change: update reservation, confirm new pickup window, capture authorized pickup person.
Pet Boarding software integrations
- Gingr (boarding software)
- PetExec (boarding software)
- ProPet (boarding software)
- Time To Pet (pet care)
- Scout (boarding software)
- PawLoyalty (boarding software)
- Square Appointments (scheduling)
- Acuity (scheduling)
More questions pet boarding businesses ask
Can the AI check live boarding availability for a specific date?
Yes. We integrate with Gingr, PetExec, ProPet, Time To Pet, Scout, and most other boarding-management platforms. The AI checks your real availability and either holds a reservation or politely declines if you are full.
How does the AI handle vaccine documentation requirements?
We configure the AI with your specific vaccine requirements (DHPP, rabies, bordetella, canine influenza, FVRCP for cats). The AI lists required vaccines on the call, captures whether the owner has them on file or will upload, and routes to your intake queue if documentation is missing.
Can the AI take grooming and daycare bookings on top of boarding?
Yes. We configure separate intake flows for boarding, daycare (single-day vs recurring), and grooming. The AI books each correctly against your software's separate calendars.
Will the AI handle Spanish-speaking pet owners?
Yes. The AI handles Spanish on demand. Pet boarding markets in metro areas often see 15-25% Spanish-language inquiry; capturing those calls live is straight booking revenue most facilities miss.
How does the AI handle a lost-pet or medical-emergency call?
We configure escalation paths so any call where the AI detects 'my pet escaped,' 'pet is sick,' or 'something happened to my dog' immediately escalates via SMS to the owner/manager, with full call context attached.
The pet boarding call patterns Human Add AI agents are tuned for
The pet boarding agent script is built around the four call patterns that account for roughly 90 percent of pet boarding inbound volume: the routine booking request, the emergency or urgent service request, the price-shopping inquiry, and the existing-customer follow-up. Each pattern has a distinct intake flow with its own qualification questions, its own routing logic, and its own confirmation pattern. The agent recognizes which pattern a call falls into in the first 10 to 15 seconds of conversation and adjusts the flow accordingly.
The pet boarding-specific vocabulary is what separates a usable agent from a generic AI receptionist. Callers use industry-specific terms that a generic AI does not always recognize, and they expect the agent on the other end to know the difference between similar-sounding services. The Human Add AI pet boarding agent ships with that vocabulary baked in from day one.
What each Human Add AI plan actually includes
Pricing is set up to be predictable, which matters for service operators who hate variable-rate billing on a critical line. The Starter tier sits at $497 monthly and is built around the 100-to-250-calls-per-month operator: a single location, a single booking calendar, and the core AI conversation engine running the intake flow. Everything in Starter is configured during onboarding and tuned by a real human on the Human Add AI side before the agent ever picks up a live call.
Professional at $997 monthly is the tier most established businesses settle into. The volume allowance jumps to 750 answered calls, multi-location routing rules unlock so a single AI receptionist can route calls to the right office, and the integration footprint expands to include the deeper CRM hooks (Salesforce, HubSpot, Pipedrive, Clio Manage, Lawmatics, Dentrix Ascend, Open Dental, Jobber, Housecall Pro, ServiceTitan, FieldEdge, and twenty more). After-hours escalation rules are also standard at this tier.
Enterprise at $1,997 monthly is the high-volume tier with unlimited inbound calls, white-label phone numbers, a dedicated agent-tuning contact at Human Add AI, and direct routing to an on-call dispatcher with priority paths for emergency calls. Outbound calling is also enabled at this tier, billed at fourteen cents per outbound minute against a transparent monthly meter that any operator can cap from the dashboard.
None of the plans use seat counts, per-minute inbound charges, transcript fees, or annual commitments. The whole pricing structure is designed so the operator can predict the bill exactly, and the upgrade path is volume-driven rather than feature-gated. A business graduating from Starter to Professional pays more because they are taking more calls, not because they got locked out of something useful.
What the operator actually does to launch
The operator-side work for launching Human Add AI takes about thirty minutes spread across two business days. Day one, the operator fills out the onboarding form, which captures business hours, service area, the vertical-specific intake questions a real receptionist would ask, the booking calendar URL, the people who should get SMS alerts, and the on-call dispatcher rotation if applicable. The form is structured so the answers map directly to the agent script that gets built next.
Between day one and day two, the Human Add AI team does the heavy lifting. They convert the intake answers into a custom AI receptionist script, run the script through three test conversations on the demo line to validate the agent handles real-world flow correctly, tune the voice to match the requested tone (warm, professional, or efficient), and send the operator three recorded sample calls to listen to. The operator listens to the samples, requests any adjustments, and approves the build.
Day two, the operator does the forwarding step. The help center provides carrier-specific instructions for Verizon, AT and T, T-Mobile, Spectrum, Comcast, RingCentral, OpenPhone, Grasshopper, Vonage, 8x8, and Dialpad. Forwarding is a five-minute task on most carriers, and the help center includes screenshots for each step. Once the forward is active, the AI receptionist is live and answering every incoming call in two rings.
Week one post-launch is the tuning week. The Human Add AI team monitors a random sample of real calls each morning, listens for any awkward phrasing or wrong-routing decisions, and adjusts the agent in place. By the end of week one, the agent is dialed in and the operator stops needing to think about the phone at all. The dashboard shows recovered-revenue numbers, booking conversion rates, and the SMS log so the operator can see exactly what the platform is doing.
Questions operators ask before signing up
How is the call quality measured?
Three quality signals get tracked on every call. The first is conversation completion: did the agent successfully complete the intake or did it transfer to a human. The second is booking conversion: of completed calls, what percentage resulted in a booked appointment. The third is post-call sentiment: a brief categorization (positive, neutral, negative) based on the caller's word choice during the conversation. All three roll into the weekly summary, with per-call detail in the dashboard.
What happens when a caller asks for a price?
The agent quotes the prices the operator entered during onboarding (flat rates, hourly rates, service-specific ranges). For services where pricing depends on a site visit or a custom scope, the agent says so explicitly and offers to book the free estimate. The platform never invents a price the operator did not provide, which protects both the operator from underquoting and the customer from over-promising.
Does the agent handle Spanish or other languages?
The agent handles Spanish natively at no extra cost. The caller can switch language at any point in the conversation; the agent picks up the language change automatically. Other languages (Vietnamese, Mandarin, Portuguese, French, Korean, Arabic) are available on the Professional and Enterprise tiers with onboarding-time setup. The booking confirmation SMS and the lead alert SMS go out in the caller's preferred language.
What if my call volume spikes?
The platform handles concurrency without queuing. Every inbound call gets its own agent instance, so 25 callers dialing simultaneously each get answered in two rings without any of them hearing hold music or a busy signal. The pricing tier governs monthly call volume, not concurrent-call capacity. If a tier's monthly cap is exceeded, the platform keeps answering calls and the dashboard surfaces an upgrade recommendation; calls are never dropped at the tier boundary.
How is missed-call callback different from outbound calling?
Missed-call callback is a specific outbound use case where the agent calls back any caller who hung up before reaching the agent (usually within 90 seconds). It is enabled by default on Professional and Enterprise. General outbound calling is broader (appointment reminders, lead nurture, review collection, post-service follow-up) and is billed at fourteen cents per outbound minute on a transparent meter. The missed-call callback uses outbound minutes but operators rarely cap it because the ROI on a missed-call callback is the highest of any outbound use case.
Do I have to switch my existing phone number?
No. The forwarding model preserves the existing business number entirely. The caller dials the same number they always dialed; the carrier silently forwards the call to the Human Add AI number behind the scenes; the agent answers. The caller-facing number, the existing phone listings, the Google Business Profile, and any print marketing all stay exactly the same.
How does it handle existing customer calls vs. new lead calls?
The agent recognizes existing customers via the inbound number lookup against the CRM. When a known customer calls, the agent greets them by name (using the CRM record) and routes the conversation to the appropriate path (existing-customer support questions, follow-up scheduling, billing questions). New leads get the full intake script. The split is configured during onboarding and adjustable from the dashboard.
What does the support team look like?
A real human at Human Add AI responds within four business hours on Starter, within two business hours on Professional, and inside one business hour on Enterprise. Support covers script edits, integration questions, billing questions, and any urgent issue with the live agent. The support contact is the same human who built the agent during onboarding, which means no ticket-handoff between front-line support and engineering.