AI Receptionist by Location
Human Add AI serves small service businesses in fifty US metros including Boston, New York, Los Angeles, Chicago, Houston, Dallas, Atlanta, Miami, Seattle, and Denver. Each city page covers the seven verticals we run agents for (HVAC, plumbing, dental, law firms, auto repair, real estate, restaurants) with local pricing context and same-day onboarding.
24/7 AI phone receptionist serving businesses across 50 major US metros. Find your city below for vertical-tuned AI receptionist services.
Hear our AI: (617) 812-5251Cities We Serve
New York, NY
Pop. 8.3M · 20.1M metro
Los Angeles, CA
Pop. 3.9M · 13.2M metro
Chicago, IL
Pop. 2.7M · 9.5M metro
Houston, TX
Pop. 2.3M · 7.3M metro
Phoenix, AZ
Pop. 1.6M · 5.0M metro
Philadelphia, PA
Pop. 1.6M · 6.2M metro
San Antonio, TX
Pop. 1.5M · 2.6M metro
San Diego, CA
Pop. 1.4M · 3.3M metro
Dallas, TX
Pop. 1.3M · 7.6M metro
San Jose, CA
Pop. 1.0M · 2.0M metro
Austin, TX
Pop. 975K · 2.4M metro
Jacksonville, FL
Pop. 950K · 1.6M metro
Fort Worth, TX
Pop. 925K · 7.6M (DFW) metro
Columbus, OH
Pop. 905K · 2.1M metro
Charlotte, NC
Pop. 880K · 2.7M metro
Indianapolis, IN
Pop. 880K · 2.1M metro
San Francisco, CA
Pop. 815K · 4.7M metro
Seattle, WA
Pop. 750K · 4.0M metro
Denver, CO
Pop. 715K · 2.9M metro
Washington, DC
Pop. 700K · 6.4M metro
Boston, MA
Pop. 675K · 4.9M metro
Nashville, TN
Pop. 695K · 2.0M metro
Oklahoma City, OK
Pop. 680K · 1.4M metro
El Paso, TX
Pop. 680K · 870K metro
Portland, OR
Pop. 650K · 2.5M metro
Las Vegas, NV
Pop. 660K · 2.3M metro
Memphis, TN
Pop. 625K · 1.3M metro
Detroit, MI
Pop. 625K · 4.3M metro
Louisville, KY
Pop. 615K · 1.3M metro
Baltimore, MD
Pop. 575K · 2.8M metro
Milwaukee, WI
Pop. 575K · 1.6M metro
Atlanta, GA
Pop. 500K · 6.1M metro
Miami, FL
Pop. 475K · 6.1M metro
Kansas City, MO
Pop. 510K · 2.2M metro
Raleigh, NC
Pop. 470K · 1.5M metro
Minneapolis, MN
Pop. 430K · 3.7M metro
Tampa, FL
Pop. 405K · 3.2M metro
New Orleans, LA
Pop. 375K · 1.3M metro
Cleveland, OH
Pop. 370K · 2.0M metro
Pittsburgh, PA
Pop. 300K · 2.4M metro
Cincinnati, OH
Pop. 300K · 2.3M metro
Orlando, FL
Pop. 320K · 2.7M metro
Salt Lake City, UT
Pop. 200K · 1.3M metro
Richmond, VA
Pop. 230K · 1.3M metro
Buffalo, NY
Pop. 275K · 1.1M metro
Albuquerque, NM
Pop. 565K · 920K metro
Tucson, AZ
Pop. 545K · 1.0M metro
Fresno, CA
Pop. 545K · 1.0M metro
Sacramento, CA
Pop. 525K · 2.4M metro
Long Beach, CA
Pop. 455K · 13.2M (LA metro) metro
AI Receptionist for Every Industry
Find Your AI Receptionist Plan
Hear our AI receptionist live, right now. Call our demo line and have a real conversation. No forms, no waiting, no sales pitch.
Plan tiers and what changes between them
The Human Add AI pricing page lists three tiers, and the differences between them come down to three axes: how many inbound calls per month, how many physical or logical locations are routed by the same agent, and whether outbound calling is enabled. Starter at $497 monthly handles up to 250 inbound calls, a single location, and inbound only. That works for the smallest single-truck operations, solo professionals, and any operator who wants to pilot the platform before scaling.
Professional at $997 monthly is where most service-business operators end up. The 750-call ceiling is generous for any single-location business with normal inbound volume, the multi-location routing lets a business with two or three offices share a single agent with location-aware booking, and the deeper CRM integration matrix removes the manual hand-off step between the receptionist and the field-service software. Professional is also the tier where the SLA tightens on the response-time guarantees and on the build-tuning cadence after launch.
Enterprise at $1,997 monthly is for high-volume operators who want unlimited calls without watching a meter, white-label phone numbers, a named tuning contact at Human Add AI, and the outbound module. Outbound calls billed at fourteen cents per minute give the platform missed-call callback, appointment reminder, lead-nurture, and review-collection use cases. The outbound meter is visible in the dashboard with a hard-cap option for any operator who wants to bound monthly spend.
Across all three tiers, the conversation quality, the booking automation, the CRM sync, the SMS lead alerts, the call recording with searchable transcripts, the dashboard, and the support team are identical. The platform is engineered so a Starter customer should never feel like they are using a worse product, only a smaller-volume version of the same product.
How setup works (the 48-hour timeline)
Setup happens in three steps and finishes inside two business days. Step one is the ten-minute onboarding form. You enter your business name, service area, hours of operation, average ticket size, the questions a senior receptionist would ask to qualify a lead, your booking calendar URL (Cal.com, Google Calendar, Calendly, Acuity, or anything that accepts a public booking link), and the names plus phone numbers of the people who should get SMS alerts when a real lead comes in.
Step two is the build. A real human on the Human Add AI team writes your custom AI receptionist using your onboarding answers as the source of truth, runs it through the demo line three times to listen for awkward phrasing or wrong answers, tunes the voice to match the tone you want (warm and friendly, calm and professional, or fast and efficient), and ships you a recorded sample of three test conversations for sign-off. Most builds finish inside 24 hours of the onboarding form being submitted.
Step three is the forwarding switch. Once you approve the recorded samples, the team gives you a new phone number plus carrier-specific instructions for forwarding your existing business line. The help center has step-by-step guides for Verizon, AT and T, T-Mobile, Spectrum, Comcast, RingCentral, OpenPhone, Grasshopper, Vonage, 8x8, and Dialpad. Forwarding usually takes under five minutes. The moment you confirm the forward is active, every call your business receives is answered in two rings by your custom AI receptionist.
The first week after launch the team listens to a random sample of real calls every morning, flags any awkward moments, and tunes the agent in place. By the end of week one, the agent sounds indistinguishable from a senior in-house receptionist, every booked appointment lands on your calendar with the right details, and your phone gets an SMS for every qualified lead within seconds of the caller hanging up.
Common questions from service business operators
What does the caller actually hear when they dial my line?
The caller hears a custom greeting in the voice you picked during onboarding (warm, professional, or fast), followed by the agent asking how it can help. The conversation flows naturally, not as a menu tree. The agent introduces itself as part of your team on Starter and Professional plans, and uses your business name as the caller-facing identity on the Enterprise white-label tier. There is no holding music, no "press 1 for sales", and no robotic cadence.
How does the booking calendar integration handle conflicts?
The agent reads live availability against your calendar in real time, which means it never offers a slot that is already taken. If the calendar update happens between the moment the agent reads availability and the moment it confirms the booking (the rare race condition), the platform's conflict handler reverts the booking, texts the operator with both calls, and lets the operator decide which one keeps the slot. In practice this happens roughly once per ten thousand bookings.
What integrations exist for sending the lead summary to my CRM?
Native integrations cover Jobber, Housecall Pro, ServiceTitan, FieldEdge, mHelpDesk, Workiz, RazorSync, ServiceM8 in the field-service world, Salesforce, HubSpot, Pipedrive, Zoho, Close, Copper in the horizontal CRM world, Clio Manage, Lawmatics, Lawyaw, MyCase, Practice Panther, Smokeball in legal, Dentrix Ascend, Open Dental, Eaglesoft, Curve Dental in dental, and twenty other vertical-specific systems. Webhook handoffs cover everything else.
How does the platform handle emergency calls?
Emergency triage is configured during onboarding. The agent recognizes emergency signals in the caller's wording (specific keywords for the vertical, urgency tone, and explicit "this is an emergency" statements), routes the call directly to the on-call dispatcher number, and sends a high-priority SMS in parallel so the dispatcher can see the lead even if they miss the call. The emergency routing happens within the same call (no callback delay), which is critical for service business operators where the first business to answer wins the job.
What does the dashboard show?
The dashboard surfaces every inbound call (with searchable transcripts and recorded MP3), every booking, every SMS lead alert, the recovered-revenue math against your reported average ticket size, the conversion rate from call to booked appointment, the agent's confidence score per call, and the weekly summary email metrics. Operators on Professional and Enterprise also see the multi-location split and the outbound-call meter.
What is the SLA on agent tuning if something needs to change?
Standard tuning requests (script edits, new intake questions, calendar rule changes) are turned around inside 24 business hours on Starter, inside 8 business hours on Professional, and same-business-day on Enterprise. Operators can also self-serve most edits through the dashboard's knowledge base section, which propagates to the live agent within minutes.
How do I know it is actually working?
The weekly summary email shows the count of inbound calls, the count of bookings, the count of SMS lead alerts, the count of qualified leads texted to the dispatcher, and the recovered-revenue math based on the average ticket size reported during onboarding. The dashboard also has a "before / after" comparison view that runs against historical voicemail patterns if the operator imports them, so the lift is visible in dollar terms not just call counts.
Can I try it before committing?
Yes. The public demo line at (617) 812-5251 runs the production agent for a generic service business. Call from any phone and run a real scenario (an actual customer question, an actual scheduling constraint, an actual edge case). The agent will answer, qualify, and offer a real booking slot. The demo gives a faithful preview of what your own customers would experience. No signup, no form, no email collection on the demo path.
The operator-side decision math in 2026
Service-business operators making purchase decisions on phone infrastructure in 2026 typically run the math three ways before committing. Way one: monthly recurring cost compared to monthly recovered missed-call revenue, where the platform earns its keep inside the first week for any business handling more than about 100 inbound calls per month. Way two: total cost of ownership over a 12-month horizon including outbound usage, integration setup time, and the operator time spent on phone qualification that the platform now handles automatically. Way three: opportunity cost of not installing the platform, calculated as missed-call revenue lost during the months of delay while the operator evaluates options.
All three calculations land in the same place for almost every service-business profile: a single-location operator with 100 to 1,500 monthly calls and an average ticket size of $250 or more breaks even on the platform inside the first week and runs net positive for every week after that. The exception is a business with very low call volume (under 50 calls per month) or very low ticket size (under $100 per booked job), where the recovered-revenue math gets thinner.
For every other profile, the answer the math gives is to launch fast and let the platform compound. The 48-hour launch timeline means the operator can be live by the end of the week and start recovering missed-call revenue immediately. Every week of delay costs real money in lost bookings, and the operator can always cancel later if the platform underperforms the recovered-revenue model.